Working toward the best doctor-patient communication

Neo LF
Correspondence: Ms Neo Li Fang, li_fang_neo@nuhs.edu.sg

ABSTRACT
Communication and interaction with the patient is an integral part of a doctor’s job. As a result of advancements in technology, patients today have greater access to information on health issues and expect more dedicated communication from their doctors. This article examines three factors that may enhance communication between doctors and patients: two-way communication, biopsychosocial content and nonverbal communication. Factors such as culture and practicality are also discussed. The involvement of a health psychologist is recommended in some cases. This provides a possible direction toward the ideal doctor-patient communication, in the interest of providing best healthcare.

Keywords: biopsychosocial, doctor-patient communication, health psychologist, nonverbal, patient-centred
Singapore Med J 2011; 52(10): 720-725